Clubhouse Manager

Rehoboth Beach Country Club in Rehoboth Beach, Delaware is seeking a Clubhouse Manager to be responsible for the seamless operation and oversight of all clubhouse functions, including dining services, event management, facilities maintenance, housekeeping, and locker room amenities.

As a part of the dynamic Talon Tribe’s leadership team, you will be delivering a superior must-have membership experience while managing a diverse team of seasonal, part-time and full-time employees from around the globe. 

At Rehoboth Beach Country Club, the staff is known as the Talon Tribe. They are well-trained, friendly professionals who together share a common culture and create memorable experiences for all at Rehoboth Beach Country Club. Their motto is “We are the Talon Tribe” and they are guided by their core values of Respect, Integrity, Inclusion, Innovation and Tribework.

Club Highlights:

• 2025 is RBCC’s centennial year
• Private, member-owned club with just under 1,000 members
• Top 150 Platinum Club
• Amenities include 19-hole golf course, tennis, pickleball, retail shop, fitness center, a la carte dining, private events, pool and children’s camps
• 24,500 annual rounds of golf
• Year-round staff of 63, part-time staff of 50 and additional 65 seasonal staff members
• Revenue:
  • Food: $2.1M 
  • Beverage: $1.2M
  • Other: $1.2M

Candidate success traits:

• Service Excellence: Anticipates member needs and creates a high-touch culture.
• Leadership: Motivates, mentors, and holds staff to high standards without micromanaging.
• Attention to Detail: Ensures a flawless experience.
• Self awareness: Handles member and staff interactions diplomatically and builds strong relationships.
• Financial Savvy: Manages budgets and operations efficiently without sacrificing quality.
• Problem-Solving: Responds quickly and discreetly to challenges and member requests.
• Operational Expertise: Understands all areas—food and beverage, events, housekeeping, maintenance and locker room.
• Professionalism: Always polished, poised, and representing the Club.
• Innovative: Seeks new ways to enhance service and member satisfaction.
• Discretion: Maintains strict confidentiality with member, staff and club information.

Initial Priorities of the Position:

• Developing and rolling out a formalized training program for the service team.
• Enhancing the workplace culture including team development and motivation.
• Working closely with the departments to ensure proper staffing levels and organizational effectiveness.

Key Knowledge, Skills, Aptitude and Other Traits:

Food, Beverage & Event Management

• Oversee the food & beverage management team in daily operations of all dining areas, ensuring exceptional service, quality, and consistency.
• Coordinate with the Executive Chef and Food & Beverage Manager to design and implement menus that appeal to Member preferences.
• Manage food and beverage budgets, maintaining cost controls, and ensuring quality standards.
• Maintain compliance with health and safety standards, including alcohol service regulations.
• Address member feedback and continuously improve dining experiences.
• Oversees the Event Manager in the planning, coordination and execution of all club events, including member social gatherings, private parties, and special occasions.
• Collaborate with the events team, culinary staff, and other departments to create memorable and high-quality events.
• Manage event budgets, ensuring profitability while enhancing member satisfaction.
• Gather feedback post-event to improve future events and maintain high engagement.

Facilities Maintenance and Housekeeping

• Supervise the Facilities Manager and Housekeeping Supervisor to ensure the clubhouse, grounds, and all facilities are in prime condition.
• Coordinate with external vendors and contractors for repairs, maintenance, and facility upgrades.
• Implement regular inspections to identify and address any maintenance issues proactively.
• Oversee the housekeeping team to ensure all clubhouse areas, including dining rooms, common spaces, and restrooms, are meticulously clean and presentable.
• Ensure compliance with health and safety standards across all facilities.

Locker Rooms and Member Amenities

• Ensure locker rooms are consistently clean, stocked, and maintained to the club’s standards.
• Supervise the locker room attendants to provide prompt service, maintain cleanliness, and manage amenities.
• Implement feedback systems to continuously improve member experience within locker rooms and related facilities.
• Ensure secure and organized management of member lockers and personal items.

Staff Management and Training

• Hire, train, and lead a team of diverse staff members across dining, events, housekeeping, locker rooms and facilities.
• Conduct performance evaluations, provide constructive feedback, and establish ongoing development opportunities.
• Create and manage staff schedules to ensure efficient operations across all areas.
• Foster a positive, professional work environment aligned with the Talon Tribe core values and Member expectations.

Financial and Administrative Management

• In coordination with the AGM/Director of Operations, prepare and manage budgets for Food & Beverage, Clubhouse Maintenance and Locker Room, ensuring financial objectives are met.
• Track and manage expenses, maintaining strict cost control without compromising quality.
• Develop and implement operational policies and procedures to enhance efficiency.
• Produce regular reports on departmental performance, member satisfaction, and cost control measures.

Directly Supervises: 

• Food & Beverage Manager
• Events Manager
• Outside Services Manager
• Facilities Manager
• Housekeeping Supervisor
• Locker Room Attendants

Qualifications and Requirements:

• Bachelor’s degree from a four-year college or university, Hospitality Management major preferred.
• Member of Club Managers Association of America (CMAA) and other professional associations, CCM accreditation preferred.
• Attends conferences, workshops and to keep abreast of current information and developments in the field to enhance his or her value and quality of services to the members.
• 5 or more years of related management experience.
• Substantial private club or high-end hospitality industry experience with progressive professional advancement.
• Experience working with volunteer committees.
• Flexible work hours and seasonal work schedule capabilities.
• Professional appearance/presentation.
• Strong leadership skills in program and policy implementation.
• Strong verbal and written communication skills.

Compensation and Benefits:

• Salary range $110,000 - $130,000 plus bonus potential, depending on experience
• Health, Vision and Dental Insurance
• Company-paid short term disability, long-term disability and life/AD&D insurance
• 401K plan with employer match
• PTO and paid holidays
• Local and National CMAA dues
• Opportunities for continuing education and conferences
• Club privileges including golf, tennis, pickleball, fitness center and daily staff meals

Application Instructions:

To be considered for this opportunity, please submit a cover letter and resume combined into a single PDF document. Address your materials to Mr. Carpiu “C” Chereches and the Rehoboth Beach Country Club hiring team. 

In your cover letter, we encourage you to highlight your relevant experience, leadership style, and alignment with the club’s values and mission. Be sure to clearly articulate why you are interested in this position and how your background positions you to contribute to the continued success of Rehoboth Beach Country Club.